Your information, explained plainly.
This notice explains the information the portal and app use, why it is used, and the controls available in your account.
Customer notice draft. This wording describes the current web portal and Android build. It requires approval of the Team 47 Studio legal entity, contact details, retention schedule, processors, supported regions and effective date before it becomes a published policy.
Information used by the portal and app
Depending on the features you choose, Team 47 Studio may use your account email and sign in identifier; profile and service preferences; skin type, concerns, routine choices and ingredient avoidances; saved retailers; style and wardrobe information; support requests; and optional photo journal metadata. If the privacy-reviewed local cosmetic-note service is enabled, it processes one prepared photo you explicitly select for that request. The Android release surface currently has no photo, location, contacts or financial data permissions.
Team 47 Studio does not ask you to enter full payment card numbers or security codes. Premium billing, when enabled, uses a separate secure billing service. Product purchases happen with independent retailers under their own terms.
Why we use it
We use account information to provide sign in, preserve your settings across supported experiences, generate the tools you request, respond to support requests, protect accounts, meet legal obligations and improve the service using approved, limited operational records. The final published notice will list each legal purpose, processor, transfer and regional right that applies to the launch.
Retention, return, and deletion
If your account becomes inactive, Team 47 Studio may retain customer account data for up to 24 months so you can return and restore your saved profile and service continuity. Data is removed or de-identified when it is no longer needed, subject to the approved retention schedule.
You can request deletion from My Account. A deletion request has a 30-day recovery period, after which it overrides the 24-month return window. Limited records may be kept longer only when required for legal, security, fraud-prevention, dispute, or accounting obligations. Those exceptions do not permit continued personalization or marketing use.
Who receives information
Access is limited to Team 47 Studio systems and approved service providers needed to run the feature you choose, such as identity, hosting, secure billing or an approved AI service. When the private cosmetic-note service is enabled, its selected image request goes only to the configured local vision service and has no hosted-provider fallback. We do not send your account profile, skin details, wardrobe or photos to a retailer when you open an external retailer link. We do not sell your personal information.
Optional image storage is currently a non production test capability. Customer images must not be placed in that test destination. The production storage provider, image retention period and deletion procedure will be published before image storage is enabled for customers.
Your controls
From My Account, you can review profile preferences, download your account export, manage analysis permission, and request account deletion. A deletion request has a 30 day cancellation period before processing begins. Some records may need to be retained for legal, security or accounting reasons; the final notice will state those exceptions and timeframes.
Security, billing and account notices may still be sent where required to operate the service. Communication preferences do not enroll you in marketing by themselves.